Terms and Conditions of Use

Effective Date: March 27, 2026

1. Terminology

The following terminology applies to these Terms, the Privacy Policy, and any related agreements: "Client," "Customer," "You," and "Your" refers to the individual or entity accessing the Site and accepting these Terms. "The Company," "Ourselves," "We," "Our," and "Us" refers to ZelloMe, LLC, an Arizona limited liability company doing business as "ZelloMe." "Site" means the ZelloMe website located at www.zellome.com, together with any related webpages, applications, online platforms, and digital features made available by ZelloMe, and "Services" means the general cleaning services and related offerings that may be requested, scheduled, or paid for through the Site. "Party" and "Parties" refers to both the Client and ZelloMe, or either the Client or ZelloMe individually. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of providing the Services to the Client in the most appropriate manner, whether by formal engagement or otherwise, for the express purpose of meeting the Client's needs in respect of the Company's stated Services, in accordance with and subject to the laws of the State of Arizona. Any use of the above terminology or other words in the singular, plural, capitalization, and/or gender-neutral pronouns shall be taken as interchangeable and referring to the same meaning.

2. Agreement

These Terms of Use (the "Agreement") govern your access to and use of the Site. This Agreement may be modified at any time by ZelloMe upon posting the modified version to the Site. Any such modifications shall be effective immediately upon posting, unless otherwise stated. You can view the most current version of these Terms at any time at https://www.zellome.com/terms. Each access to or use of the Site constitutes your unconditional acceptance of the then-current Agreement.

3. Use of the Site

The Site provides information about, and allows customers to request, schedule, and pay for, general cleaning services and related offerings (the "Services"). ZelloMe reserves the right to modify, suspend, or discontinue any aspect of the Site at any time, with or without notice.

4. Cookies

We employ the use of first-party and limited third-party cookies for several reasons. By using ZelloMe's website located at www.zellome.com, you consent to the use of cookies in accordance with ZelloMe's Privacy Policy. Some cookies are required for technical reasons in order for the Site to operate properly, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies allow us to understand how users interact with the Site so that we can improve functionality, performance, and user experience.

Third-party service providers (such as analytics or payment processing providers) may place cookies through the Site solely for operational, security, or analytics purposes. ZelloMe does not use cookies to engage in targeted advertising or cross-site ad retargeting unless expressly stated in the Privacy Policy.

5. Control Over Cookies

You have the right to decide whether to accept or reject cookies. Most web browsers allow you to manage cookie preferences through their settings, including the ability to delete or block certain cookies. Please note that if you choose to disable or limit cookies, some features or functionality of the Site may not operate as intended. Additional information about ZelloMe's use of cookies and similar technologies is available in the Privacy Policy.

6. Privacy

Your use of the Site is also governed by ZelloMe's Privacy Policy, which is hereby incorporated into this Agreement by reference. Please review the Privacy Policy at https://www.zellome.com/privacy. ZelloMe reserves the right, and you authorize ZelloMe, to collect, use, share, and assign all information provided by or collected from you through the Site in any manner consistent with the Privacy Policy.

7. License

Unless otherwise stated, ZelloMe and/or its licensors own all intellectual property rights in and to the Site and all material made available through the Site. All content included on the Site is and shall continue to be the property of ZelloMe or its content suppliers and is protected under applicable copyright, patent, trademark, and other proprietary rights. Any copying, redistribution, use, or publication by you of any such content or any part of the Site is prohibited, except as expressly permitted under this Agreement. Under no circumstances will you acquire any ownership rights or other interest in any content by or through your use of the Site. You may view and/or print pages from the Site solely for your own personal, non-commercial use, subject to the restrictions set forth in this Agreement.

You must not:

1. A)Republish material from the Site
2. B)Sell, rent, or sub-license material from the Site
3. C)Reproduce, duplicate, or copy material from the Site
4. D)Redistribute content from the Site (unless such content is specifically made available for redistribution)

8. Trademarks

"ZelloMe," the ZelloMe name, and any related logos or service marks displayed on the Site are trademarks or service marks of ZelloMe, LLC. Other product and company names referenced on the Site may be trademarks of their respective owners.

9. No User-Generated Content

The Site does not currently permit users to submit, post, upload, or publicly display content through the Site. Accordingly, ZelloMe does not claim any ownership or license rights in user-generated content. If ZelloMe elects to enable user-generated content functionality in the future, this Section may be updated to reflect applicable rights, licenses, or user obligations.

10. Site Use

ZelloMe grants you a limited, revocable, nonexclusive license to access and use the Site solely for your own personal, non-commercial use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works, or any other unauthorized use. You agree not to copy or misuse materials made available through the Site, reverse engineer, decompile, or attempt to gain unauthorized access to the Site, Services, or any related materials in violation of any applicable law or regulation. Use of the Site is at the discretion of ZelloMe, and ZelloMe may suspend or terminate your access to the Site at any time, with or without notice, for any reason or no reason, including for violation of this Agreement.

11. Content Liability

We shall not be responsible or liable for any content provided by third parties that may be accessed through or in connection with the Site, including content made available through third-party websites, services, tools, or payment processors. The Site does not permit user-generated content, and ZelloMe does not review, endorse, or assume responsibility for third-party content that may be linked to, embedded in, or otherwise accessible through the Site. You further agree to indemnify, defend, and hold harmless ZelloMe, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, damages, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of or related to (i) your use of the Site in violation of this Agreement, (ii) your reliance on or use of any third-party content accessed through the Site, or (iii) your violation of any applicable law or the rights of any third party.

12. Links to Other Sites

The Site may provide links to third-party websites, services, or resources. These Terms and the Privacy Policy do not apply to such third-party websites or services, which may be governed by their own terms, conditions, and privacy policies. You should review the applicable terms of use and privacy policies of any third-party websites or services that you access.

13. Compliance with Laws

You agree to comply with all applicable laws, rules, and regulations, regarding your access to and use of the Site. You further agree that all information you provide to ZelloMe through the Site is truthful, accurate, and complete to the best of your knowledge.

14. Indemnification

You agree to indemnify, defend and hold harmless ZelloMe, its affiliates, and its respective officers, directors, employees, agents, successors, and assigns from and against any and all losses, damages, liabilities, deficiencies, obligations, claims, actions, suits, proceedings, demands, judgments, assessments, fines, interest, penalties, costs, and expenses (including settlement costs and reasonable legal, accounting, experts' and other fees, costs, and expenses) arising out of or in connection with your violation of this Agreement or your access to or use of the Site.

15. Disclaimer

THE SITE AND ALL INFORMATION MADE AVAILABLE THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. YOU AGREE THAT YOUR ACCESS TO AND USE OF THE SITE IS AT YOUR SOLE RISK. ZELLOME DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ZELLOME DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY SERVICES REQUESTED OR OBTAINED THROUGH THE SITE WILL MEET YOUR EXPECTATIONS OR ACHIEVE ANY PARTICULAR RESULT. TO THE EXTENT YOUR JURISDICTION DOES NOT ALLOW LIMITATIONS ON WARRANTIES, THIS LIMITATION MAY NOT APPLY TO YOU. YOUR SOLE AND EXCLUSIVE REMEDY RELATING TO YOUR USE OF THE SITE SHALL BE TO DISCONTINUE USING THE SITE.

16. Limitation of Liability

UNDER NO CIRCUMSTANCES WILL ZELLOME BE LIABLE OR RESPONSIBLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL (INCLUDING DAMAGES FROM LOSS OF BUSINESS, LOST PROFITS, LITIGATION, OR THE LIKE), SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN ANY WAY RELATING TO THE SITE, YOUR ACCESS TO OR USE OF THE SITE, THE SERVICES, OR ANY CONTENT MADE AVAILABLE THROUGH THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE OR THE SERVICES IS TO CEASE USE OF THE SITE.

You may have additional rights under certain laws (including consumer laws) which do not allow the exclusion of implied warranties, or the exclusion or limitation of certain damages. If these laws apply to you, the exclusions or limitations in this Agreement that directly conflict with such laws may not apply to you.

17. Use of Information

ZelloMe reserves the right, and you authorize ZelloMe, to use and assign all information regarding your use of the Site and all information provided by you through the Site in any manner consistent with the Privacy Policy.

18. Copyrights and Copyright Agent

If you believe your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have otherwise been violated, please provide a notice containing all of the following information to our Copyright Agent:

1. A)An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
2. B)A description of the copyrighted work that you claim has been infringed;
3. C)A description of where the material that you claim is infringing is located on the Site;
4. D)Your address, telephone number, and e-mail address;
5. E)A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
6. F)A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Our Copyright Agent for Notice of claims of copyright infringement on the Site is the office manager, who can be reached as follows:

By E-mail: support@zellome.com

19. Applicable Law

You agree that the laws of the state of Arizona, without regard to conflicts of laws provisions, will govern this Agreement and any dispute that may arise between you and ZelloMe or its affiliates.

20. Severability

If any provision of this Agreement shall be adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect.

21. Waiver

The failure of ZelloMe to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision. Any waiver of this Agreement by ZelloMe must be in writing and signed by an authorized representative of ZelloMe.

22. Termination

ZelloMe may terminate this Agreement at any time, with or without notice, for any reason.

23. Relationship of the Parties

Nothing contained in this Agreement or your use of the Site shall be construed to constitute either party as a partner, joint venturer, employee, or agent of the other party, nor shall either party hold itself out as such. Neither party has any right or authority to incur, assume, or create, in writing or otherwise, any warranty, liability, or other obligation of any kind, express or implied, in the name of or on behalf of the other party. It is intended by the parties that each shall remain independent and responsible for its own actions and obligations.

24. Entire Agreement

These Terms constitute the entire agreement between you and ZelloMe and govern the terms and conditions of your access to and use of the Site, and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and ZelloMe with respect to the Site. Notwithstanding the foregoing, you may also be subject to additional terms and conditions, posted policies (including but not limited to the Privacy Policy), guidelines, or rules that may apply when you use the Site. ZelloMe may revise these Terms at any time by updating this Agreement and posting it on the Site. Accordingly, you should review the Terms periodically to determine whether any changes have been made. Your continued access to or use of the Site after any changes to the Terms signifies and confirms your acceptance of any such changes or amendments.

25. Contact Information

If you have any questions about these Terms, the Site, or the Services, you may contact ZelloMe at:

ZelloMe, LLC
219 S William Dillard Dr., #131
Gilbert, AZ 85233
Email: support@zellome.com

Electronic Agreement

This Agreement is an electronic contract that sets out the legally binding terms governing your access to and use of the Site. By registering for the Site (if applicable), clicking "I Agree," "Accept," or a similar button or checkbox, or by accessing or using the Site in any manner, you agree to this Agreement, as it may be updated or amended from time to time by ZelloMe in its sole discretion. This electronic Agreement acknowledges that you are able to electronically receive, access, download, and print this Agreement.

Acknowledgement

By accessing or using the Site, you acknowledge that you have read, understand, and agree to be bound by this Agreement and these Terms.